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How do I get a refund by credit card or debit card?
How do I get a refund by credit card or debit card?
Aug .17.2018
You will receive your refund on the same card that you used to pay for your order. It usually takes around 3-20 business days for the money to arrive.

For more information about the refund status, please check the order details page on our website.
What is Domestic Returns?
What is Domestic Returns?
Aug .17.2018
Domestic Returns is an extra return policy that sellers may choose to offer on AliExpress. Products which fall under this return policy can be returned to a warehouse in your own country as long as the items are unused and still in the original packaging.
I am having trouble opening a dispute. What should I do?
I am having trouble opening a dispute. What should I do?
Aug .01.2018
The Buyer Protection period may be overPlease note that you can open a dispute on the 11th day after seller has sent out your order and within 15 days of the order’s completion.
What will happen after I have opened a dispute?
What will happen after I have opened a dispute?
Aug .01.2018
If the seller agrees with your request or if he/she doesn't reply within 5 days, you will automatically get your refund. This can take between 3 to 15 working days.