FAQ CENTER
How long is your equipment warranty period?
"Warranty of WINSAFE product is one-year (Artificial damage and incorrect use is not included)
Which coutries do you export to?
"Our products are exported to more than 30 countries, like USA, Italy, Ukraine, India, Indonesia, Philippine,Bangladesh,Turkey,SouthAfrica,Nigeria,Sudan,Libya,Albania,France,Spain,Ecuador,Iran,Korea,Thailand etc.
Are you manufacture or trader?
"We are manufacture for hydraulic and battery rescue equipment, Line throwing apparatus, and trade for other products, has cooperated factory with competitive price. We would like to develop one stop purchasing platform for fire&rescue. You can get all the firefighting rescue and safety products from us, save purchasing time and cost .
Do you need distributors abroad?
"Yes, we would like to develop distributors worldwide. Please contact with the sales representative to confirm if there is distributor in your country.
Why we choose you? what is your strength?
"1. We are experienced and professional. 2. We will develop one stop purchasing platform for firefighting rescue and safety products. You can finish your purchase here with competitive price and specialized technology surport. 3. Products update quickly, more competitive compare with your competitor
If a training is needed, is training or demonstration possible?
"For our loyal partners, we offer training for operation or maintenance service. the training performance, time, place, method and content are various according to the types of our business cooperation.
Payment Terms
"1. T/T in advance 2. L/C is acceptable if the amount is bigger than $100,000. Please issue the L/C draft for our confirmation first.
Delivery time
"As normal, the delivery time is about 5 working days after payment. Please confirm it with the sales representative before order
Can you customize the products as per our requests?
"Yes, we offer OEM and ODM services.