Engineering Support

• Engineering Site Instruction

  1. Have lighting construction qualification, can arrange engineering technical personnel on-site installation instruction, to ensure the construction quality and construction schedule.
  2. Provide correct and full technical service and training for the installation of the product, performance appraisal,  inspection and acceptance.

  

• Lighting Design

  1. Strong technical teams support, solve all kinds of product and applications problems.

  2. Per your drawings, provide the best intelligent lighting solution.

  3. Provide accessories material requirements.

  
  

  

• Problem Solutions

  Handle customer complaints and Suggestions
  1. 24 hours hotline service.
  2. If product quality problems, within 48 hours to respond.
  3. During warranty period, damage caused by product quality problems, is responsible for the maintenance of replacement etc.