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FAQ

Q1. Do you provide OEM/ODM services?

Answer: Yes, our factory and engineer team have extensive experience in providing OEM/ODM services.

Q2. Why can we choose you?

Answer:
1) Reliability-we are a real company and we are committed to a win-win situation.
2) Professional-we provide the products you want.
3) Factory-we have a factory, so the price is reasonable

Q3. Can you accept sample orders?

Answer: We can. Before bulk ordering, we can provide samples for testing.

Q4. What is your delivery time?

Answer:
1) Sample orders will be shipped from our factory within 3 working days.
2) General orders will be shipped from our factory within 15 working days.
3) Large orders will be shipped from our factory within a maximum of 30 working days.

Q5. What are your goods?

Answer:
1) Via EMS, DHL, FedEx, TNT, UPS or other express methods.
2) Through our freight forwarder (air or sea).
3) By your own freight forwarder.
4) Freight forwarders in any city in China.

Q6. How to process the order?

Answer: First let us know your requirements or applications. Secondly, we quote according to your request or our suggestion. Third, the customer confirms the samples and pays a deposit to make a formal order. Fourth, we arrange production.

Q7. Can I print my logo on the product?

Answer: Yes. Please inform us formally before our production, and first confirm the design according to our samples.

Q8. What certificates do you have?

Answer: We have CE/UN38.3/MSDS...etc.

Q9. How about the warranty?

Answer: 3 years warranty.