This is an agreement between you and Lowe’s Home Centers, LLC (with its affiliates and service providers, "Lowe’s," "we," “us,” or “our”). Before using Iris, please read these Iris Terms of Use, the Iris Privacy Notice, and the other applicable rules, policies, and terms posted  website, available through your Iris App, or provided with Iris compatible products (collectively, this "Agreement"). By using Iris, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use Iris.

THIS AGREEMENT CONTAINS CERTAIN PROVISIONS, LIMITATIONS, EXCLUSIONS, PROMISES MADE BY YOU, AND NOTICES THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING  BUT NOT LIMITED TO, GIVING UP YOUR RIGHT TO GO TO COURT TO HAVE A JUDGE OR JURY HEAR A DISPUTE YOU HAVE WITH US (SEE SECTION 7, ARBITRATION), DISCLAIMING ALL WARRANTIES (PROVIDING IRIS TO YOU ON AN “AS-IS” BASIS), LIMITING OUR LIABILITY TO YOU, AND YOUR CONSENT TO OUR RECURRING BILLING TO AND COLLECTION FROM YOUR PAYMENT METHOD FOR PAID SERVICES YOU SELECT AT SIGN-UP (OR LATER) OR UPON EXPIRATION OF A PROMOTIONAL TRIAL.

 

For the purpose of these Iris Terms of Service:

“Iris” or “Iris System” means all of the Iris Products (for example the Iris Hub); the Iris software platform; compatible devices; your Iris Account; Iris customer service; Iris call centers; the Iris websites, web applications, and mobile application; other user interfaces we may offer; and Iris Services we provide in conjunction with the Iris Products.

“Iris Account” or “Account” means the profile you create on an Iris application or on www.irisbylowes.com in order to use the Iris Products and Services. The Iris Account contains user information and is protected by your password.

“Products” means all of the smart devices that you connect to Iris and includes Iris Products, Certified Products, and Uncertified Devices.  “Iris Products” are all of the devices branded with the Iris name and logo, such as the Iris Smart Hub and Iris Smart Plug; “Certified Products” are devices that have both our logo and the phrase “Works with Iris or the “Works with Iris” logo as listed on irisbylowes.com (these are third party items we have tested or that the third party made to a recognized standard that Iris uses); and Uncertified Devices are devices that may work with Iris but that we have not tested and that do not have our logo.

“Iris Services” or “Services” means the options and features, both free and paid, that we provide to Iris users, including the software and technology platforms, that are more fully described at www.irisbylowes.com.  The price and scope of the Services are subject to change so you should refer to www.irisbylowes.com for the latest details and for any additional terms or restrictions.  Some of these services may require you to purchase or own certain Products to enable their features and functionality.

“You,” and “your” refer to the person accepting these Terms.