Your Account
Control of Your Iris Account. If you use Iris, you are responsible for maintaining the confidentiality of your Iris Account and password and for restricting access to your devices with Iris access, and you agree to accept responsibility for all activities that occur under your account or password. Similarly, you are responsible for the actions of any person you give authority to access your Iris System.
Billing
You are responsible for charges on the date you select Iris Services that have a monthly fee (“Billing Date”) and will continue month-to-month until you cancel your service or we terminate it. We automatically bill your Payment Method each month on the calendar day corresponding to your Billing Date. In the event your Billing Date is a day not contained in a given month, we bill your Payment Method on the last day of such month. For example, if you started your Iris Service on January 31st, your next payment date is February 28th and your Payment Method would be billed on that date. You acknowledge that the amount billed each month may vary (for reasons that may include promotional offers), and you authorize us to charge your Payment Method for such varying amounts.
FOR ALL PAID SERVICES, WE WILL BILL YOUR CREDIT CARD OR PAYMENT METHOD AUTOMATICALLY ON YOUR BILLING DATE, AND ON A RECURRING BASIS UNTIL YOU CANCEL THE SERVICES REQUIRING PAYMENT. FOR USERS OF A PROMOTIONAL OFFERING FOR PAID SERVICES, YOU SHOULD UPDATE OR CANCEL ANY PAID SERVICES BEFORE YOUR TRIAL ENDS TO AVOID RECURRING BILLING IF YOU DO NOT WISH PAY FOR SERVICES.
Changes, Cancellations, and Failure to Pay. You may change the Services you purchase in accordance with this Agreement and any other terms posted with the Service. Any request to change your Services will take effect as soon as the Iris System processes the request (the "Effective Date"). This may or may not correspond to your existing Billing Date or the date you requested the change, so you should submit your request in advance of the date you want the Service to change or end to avoid partial billing. In the event the Effective Date and Billing Date do not match, Your service fees will be pro-rated if you select higher priced Services, or a pro-rated refund (credit) may be granted if you select a lower priced or unpaid Services or cancel a Service altogether. Any and all pro-rations or refunds will be based upon the difference between the Effective Date and the Billing Date as solely determined by us and will show up as a respective charge or credit via your Payment Method. You will receive prompt confirmation of any service change either directly from Iris or via email.
TO CHANGE OR CANCEL YOUR SERVICE, LOGIN TO YOUR ACCOUNT AT WWW.IRISBYLOWES.COM AND NAVIGATE TO THE “SUBSCRIPTION” SECTION AND UPDATE YOUR PREFERRED SERVICES OR SUBMIT A CANCELLATION TO CANCEL THE DESIRED SERVICE.
