The tracking status shows delivered. Please visit your shipping provider's website, enter your tracking information and contact their customer service team for additional information. It is also recommended that you check with your family members or neigh

Please make sure you open a dispute before your Buyer Protection has ended.

If the seller agrees to your refund request, or doesn’t respond within 5 days, the refund will be processed. You can click Dispute in Progress or Dispute Finished on your orde

If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You can also contact the seller for more shipping information. You may leave a message on the order details page or click C