Faq

When was your company founded?

Our company was founded in 2009 and has since grown into a professional enterprise engaged in international trade and manufacturing. With years of industry experience, we have built a strong reputation for reliability and innovation in serving global clients.

What type of company are you?

We are a comprehensive foreign trade company integrating R&D, production, and export services. Our business model focuses on B2B cooperation, offering customized solutions and professional support to clients around the world.

Do you have your own factory?

Yes, we have our own factory equipped with advanced production facilities and a skilled technical team. This allows us to maintain full control over quality, production timelines, and cost efficiency while ensuring flexibility for customized orders.

Do you accept customization and OEM/ODM orders?

Absolutely. We specialize in providing OEM and ODM services to meet the unique needs of our clients. From design and production to packaging and delivery, we offer one-stop solutions tailored to your business requirements.

How do you ensure product quality?

Quality is our top priority. We have a complete quality management system and conduct strict inspections throughout every stage of production. Each product is tested to meet international standards, ensuring stability, reliability, and long-term performance.

What packaging solutions do you provide?

We provide high-quality and secure packaging designed for international shipping. Our packaging materials are durable, protective, and eco-friendly, minimizing the risk of damage during transportation and ensuring that every order arrives safely.

What is your after-sales policy or warranty service?

We offer comprehensive after-sales service and warranty support to ensure customer satisfaction. If any quality issues arise within the warranty period, our team will provide prompt assistance, repair, or replacement solutions.