FAQ

Rate us please!
5.0 / 5 (105 votes)

Asked Question

Frequently Asked Questions

Get Reliable Answers Regarding Products, Customization, Project Support & Delivery.

A: We are the factory and we have our own workshop, we have our own R&D team, OEM & ODM & OBM are available. Also, we have strict QC management and professional sales team. Our factory is located in Ningbo, it's very convenient to export goods to any country of the world. Welcome to visit our factory!

A: Our standard MOQ depends on the product category. For most modules and storage units, the minimum order quantity starts from one pallet or one container load. For customized OEM/ODM projects, MOQ can be discussed based on specifications and tooling requirements.

A: Yes. We support trial orders and small-batch purchases for new partners to evaluate product quality and system performance before placing larger volume orders.

A: Standard products are usually ready within 7–15 working days after payment confirmation. Customized solutions may take 20–35 working days depending on design approval and material preparation.

A: Yes. Solarm offers OEM, ODM and OBM services. Our engineering team can support branding, packaging, and system customization according to your market requirements.

A: We follow a strict QC process covering incoming materials, in-process inspection and final testing. Products are manufactured to international standards and supported by certifications such as TUV, CE and IEC.

A: We commonly accept T/T, L/C and other mutually agreed payment terms. Specific arrangements can be confirmed in the proforma invoice for each order.

A: Of course. We warmly welcome customers and partners to visit our manufacturing base. Please contact our sales team in advance so we can arrange the visit schedule and factory tour.