Why cannot I use my AliExpress coupon?

Sometimes, it looks like no coupons are available. In this case, you can check the following:

1. Is your coupon still valid? You can find out by going to My Coupons.  

If the coupon status says Expired or Used, this means that you can’t use the coupon anymore. 

2. Are you meeting the spending requirements?
For example, if a coupon is only valid for orders over US $100, but the total order value is only $80, you can’t use the coupon. 

3. Have you checked the coupon terms?
Some coupons are only valid on our app/website or can be used for specific items only. 


4.Check whether you bought an item from a Russian seller
Some of these sellers can unfortunately not accept coupons yet.



There might be a few reasons:

1. The coupon is no longer valid. To find out, go to My Coupons.  

If the coupon status says Expired or Used, this means that you can’t use the coupon anymore.

2. The products are not all from the same store 
Seller coupons can only be used on items of the same seller. You can click SEE MORE DEALS (check the coupon details) to find out which other items you can use this coupon for. 

Note: Some seller coupons can only be used on a selection of products. You can find this selection by clicking on SEE MORE DEALS.

3. You’re not meeting the spending requirements. 
For example, if a coupon is only valid for orders over US $100, but your order value is  $80, you can’t use the coupon.